[fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”40px” padding_bottom=”20px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][one_full last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][title size=”2″ content_align=”left” style_type=”default” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]FAQs[/title][accordian divider_line=”” class=”” id=””][toggle title=”Where does CWD get its water?” open=”no”]CWD extracts, disinfects and distributes groundwater from production wells.[/toggle][toggle title=”What are the classifications of water service connection?” open=”no”]CWD water service connection classifications are :
Residential – water consumption is purely used for domestic purposes.
Government – water consumption used by government institutions.
Commercial/Industrial – business establishments directly using water in their day to day operations such as :
- Rest houses
- Hotels, lodges and the like
- Hospitals, whether private or public
- Cafeterias managed by cooperatives, corporations, etc.
- Ice cream parlors
- Beer houses
- Bars, night clubs and disco pads
- Restaurants
- Gasoline stations
- Bus stations and/or terminals
- CHB and concrete products manufacturers
- Theaters
- Carenderias
- Confectionaries and bakeries
- Ice plants
- Private schools
- Boarding houses
- Billiard halls and other games and entertainment places
- Any residential user who sells or supplies water to others
Semi-Commercial A – business establishments indirectly using water in their day to day operations such as :
- Photo services
- Dental and medical clinics
- Warehouses
- Groceries
- Gift shops
- Offices, including govt. banks
- Drugstores
- Wholesale and retail outlets
- Furniture shops
- Fish and meat stalls with individual water meters
Semi-Commercial B – small business establishments, with or without permit to operate legally with capitalization of not more than Php 10,000.00 such as :
- Sari-sari stores
- Vulcanizing and repair shops
- Other premises utilized for selling foods or services including premises used for living quarters
Semi-Commercial C – apartments whose owners assume payment of water bills, using one central water meter.[/toggle][toggle title=”How much is the water rate of CWD?” open=”no”]Table below shows the water rate of CWD
| Carmona Water District Water Rate | |||||
| Classification |
Minimum Charge |
Commodity Charges | |||
| 11-20 cu.m. | 21-30 cu.m. | 31-40 cu.m. | 41 cu.m. – up | ||
| Residential/Government | 238.60 | 26.20 | 29.00 | 32.60 | 37.00 |
| Commercial/Industrial | 477.20 | 52.40 | 58.00 | 65.20 | 74.00 |
| Semi-Commercial A | 417.55 | 45.85 | 50.75 | 57.05 | 64.75 |
| Semi-Commercial B | 357.90 | 39.30 | 43.50 | 48.90 | 55.50 |
| Semi-Commercial C | 298.25 | 32.75 | 36.25 | 40.75 | 46.25 |
[/toggle][toggle title=”How does the water bills are being computed?” open=”no”]Below is a sample computation :
Consumption in cu.m. : 55
Classification : Residential
| 10 | minimum | = | 238.60 | |
| 10 | x | 26.20 | = | 262.00 |
| 10 | x | 29.00 | = | 290.00 |
| 10 | x | 32.60 | = | 326.00 |
| 15 | x | 37.00 | = | 555.00 |
| total amount due | = | 1,671.60 | ||
[/toggle][toggle title=”How can I pay if I lost my Billing Notice?” open=”no”]You can bring your old old Billing Notice or any proof of your account and/or ask assistance from our Customer Service Staff.[/toggle][toggle title=”Why is there a sudden increase in my water bill?” open=”no”]There are many factors that can cause a sudden increase in your billing like changes in the number of persons in the household, leakage(pipes, toilet bowl, underground etc.), error in meter reading and defective water meter.
To resolve billing issues please visit our Customer Service.[/toggle][toggle title=”What happens if I overpay my bill?” open=”no”]Overpaid amounts shall be credited to future bill.[/toggle][/accordian][/one_full][/fullwidth]